Internet Delivery Benefits

• Brand image is reinforced when seen via an alternative channel.

• Presentation quality can be very attractive.

• Interactivity increases customer enjoyment in the process.

• Customer has more timely information delivered to a more comfortable location.

• Variable cost is near zero, much lower than voice telephone banking.

• Product can be customised/updated. There are no stock, package or deployment costs.

• Data is in computer readable form which may allow integration with accounts systems.